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Password Management Home | Forgot Your Password?

Forgot Your Password?


If you do not remember your password, or it has expired, you may reset it using your Duo registered device.

Visit our to learn more.

Reset Your Password

Username:

University ID:
  • This 7-digit number can be found in .


  • If you don't know your University ID, you can contact the Technology Service Desk at 336.278.5200 for assistance.

Phoenix Card Number:
  • This 16-digit number is printed on the bottom of the front of your Phoenix Card.

Sponsored ID:
  • If you received a 12-character string when your account was created, you can use that here.


  • If you have a Sponsored or Vendor Account and don't know your Sponsored ID, you can contact the Technology Service Desk at 336.278.5200 for assistance.